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Help your employees get medical care their way—fast, easy, and affordable

Using telemedicine saves time and money. FirstCall Telemedicine (www.Firstcalltelemed.com) provides unlimited telephone access to physician consultations 24 hours a day, 7 days a week from anywhere in the world. Members can use FirstCall Telemedicine for many medical issues instead of expensive and time-consuming ER, urgent care or doctor’s office visits.

FirstCall Telemedicine providers treat common ailments such as colds and flu, sinus infections, allergies, pink eye, etc. The consultation can take place by a phone call, email or a web-based video call, and may include discussing symptoms, treatment options and prescriptions. Telemedicine consultations are a supplement for non-emergency treatment and visits to a primary care physician. And best of all, telemedicine helps make healthcare affordable for any employee.

Consult your Aliera Healthcare Agent for Group rates.

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How to Use FirstCall Telemedicine

  • Member activates account by going to www.FirstCallTelemed.com or by calling 1-866-920-DOCS (3627)
  • Members will fill out their Medical Profile by logging into their member portal or over the phone
  • Dependents and their medical profiles can be added through the member portal
  • Consults may be requested by logging into their member portal at www.FirstCallTelemed.com or calling 1-866-920-DOCS (3627)
  • FirstCallTelemed does not guarantee that a prescription will be written. FirstCallTelemed does not prescribe DEA controlled substances, lifestyle drugs and certain other drugs which may be harmful because of their potential for abuse. FirstCallTelemed physicians reserve the right to deny care for potential misuse of services. Telemedicine is not available in Arkansas. Only video consults are available in Idaho.

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